The Independents Hotel Association

The Independents

A Nationwide Network of Independently Owned Hotels Offering Guests Individuality, Hospitality and Affordability

Amending Or Cancellation Your Booking

In making a booking and confirming it with a credit card you have entered into a purchase that is governed by the hotels cancellation policy. Your attention is drawn to this policy throughout the booking process and stated on your confirmation email. If you cancel according to the cancellation policy of the hotel, there will be no charge.

However, should you fail to turn up or cancel outside of the policy, the hotel will charge. To view full terms and conditions and our policy on cancellations please click here.

For all amendments or cancellations please contact our central reservations team on 0800 88 55 44 between 09:00 and 17:30 Monday to Friday, should you wish to cancel out of these hours, please contact the hotel direct. Contact details for the hotel can be found on your confirmation email.